Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Introduction
Rugveda Relocation ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our moving and relocation services or visit our website.
By using our services or website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services or website.
This policy applies to all information collected through our services, website, mobile applications, and any related services, sales, marketing, or events.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you request our services, including your name, email address, phone number, current and destination addresses, and moving preferences.
Service Information
We collect details about your moving requirements, inventory lists, special handling instructions, preferred moving dates, and any additional services you request.
Payment Information
When you make payments, we collect billing information including payment method details. However, we do not store complete credit card information on our servers.
Automatically Collected Information
We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.
How We Use Your Information
Service Provision
We use your information to provide moving services, coordinate logistics, schedule appointments, and communicate with you throughout the moving process.
Customer Support
Your information helps us respond to your inquiries, provide customer support, resolve disputes, and improve our service quality.
Business Operations
We use collected data for internal business purposes including service improvement, staff training, quality assurance, and operational efficiency.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, and governmental requests.
Information Sharing and Disclosure
Service Partners
We may share your information with trusted partners who assist in providing our services, including storage facilities, transportation partners, and packing material suppliers.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal obligations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.
Consent-Based Sharing
We will not share your personal information with third parties for their marketing purposes without your explicit consent.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Encryption
Sensitive information transmitted through our website is encrypted using industry-standard SSL/TLS protocols to ensure secure data transmission.
Access Controls
We maintain strict access controls, ensuring that only authorized personnel have access to your personal information on a need-to-know basis.
Regular Audits
We regularly review and update our security practices and conduct periodic security audits to maintain the highest standards of data protection.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. Contact us to review or modify your data in our systems.
Data Portability
You may request a copy of your personal information in a structured, commonly used format for transfer to another service provider.
Deletion Rights
You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data.
Marketing Communications
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
Cookie Usage
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.
Types of Cookies
We use essential cookies for website functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings and choices.
Cookie Management
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
Third-Party Cookies
Our website may contain third-party cookies from analytics providers and advertising partners. These are governed by their respective privacy policies.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, please contact us:
Email Us
contact@rugvedarelocation.comCall Us
+91 94056 99393Mailing Address
Rugveda Relocation
Akkai Complex, 591/kh Sh No 02, 1st Ln
E Ward, Shahupuri, Kolhapur
Maharashtra 416000, India